Supervisor Snacks

There’s been a whole lot written about setting goals. Even the Cheshire cat in Alice in Wonderland states that “if you don’t know where you want to go; any path will take you there.” Many of us go through life taking any path, often the one of least resistance, because we don’t have a destination in our minds. We don’t know WHAT we want to be when we grow up, no matter how old we are. The truth is, there are always new opportunities just around the corner; they may not even be jobs today, but they will appear as technology drives new industries. If you aren’t sure what you want to be, set short-term goals to be ready for whatever may present itself. Step One – Figure out who you are. What do you like to do? What makes you comfortable? Do you prefer to work with people or alone? Are you a left or right-brain person? Are you best in the morning or evening? What are your aptitudes? What do you really dislike doing? Don’t rule anything out; people change; you will too. But knowing who yo...

  Yes, this job does look good on a resume - AND what you learn working in an Answering Service or Call Center will be valuable in every future job you ever have.   We’d venture to say that no other job gives an employee as much or as varied customer service experience as this one does.   Think about the number of companies you answer phones for, and in doing so, you gain a bit of understanding about how each business and industry works.  That knowledge gets stored in your subconscious, and you never know when it is going to come in handy.  As we learn about how our customers conduct business, we learn to consider things that might not ever occur to us if we were not answering their phones.  We look at commerce from a different perspective. Whenever we answer a call, we become an employee of the company we are answering for.  We’re their representative and we often give the first impression of that company to the person who’s on the line; it’s impo...